Cookie Policy
Learn how we use cookies to make your Costa Vida experience even more delicious and personalized
1. Introduction
Welcome to Costa Vida's Cookie Policy! This policy explains what cookies are, how we use them on our website (costavidas.click), and your choices regarding cookies. By using our website, you consent to our use of cookies in accordance with this policy.
This Cookie Policy is part of and should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information when you order food, use our delivery services, or interact with our website.
As a food service provider, we use cookies to enhance your dining experience, remember your food preferences, save items in your cart, and provide location-based services for accurate delivery estimates.
2. What Are Cookies
Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website. They contain information that helps websites remember your preferences, login status, and other details about your visit.
Types of Cookies:
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us track your movements through our site during a single visit.
- Persistent Cookies: These remain on your device for a set period or until you delete them. They remember your preferences for future visits.
- First-Party Cookies: Set by our website directly to provide core functionality.
- Third-Party Cookies: Set by external services we use, such as Google Analytics or Facebook Pixel.
3. Why We Use Cookies
Costa Vida uses cookies to provide you with the best possible food ordering and dining experience. Our cookies help us:
- Essential Website Functionality: Enable core features like your shopping cart, user authentication, and secure checkout process
- Food Service Optimization: Remember your delivery address, dietary preferences, and favorite menu items
- Performance Improvement: Analyze how visitors use our site to improve loading speeds and user experience
- Personalization: Customize content based on your location, previous orders, and browsing behavior
- Marketing and Communication: Show you relevant advertisements for our fresh Mexican food and special promotions
- Analytics: Understand visitor patterns, popular menu items, and peak ordering times
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. They enable you to navigate our site, use our shopping cart, and access secure areas. Without these cookies, services like online ordering cannot be provided.
4.2 Performance/Analytics Cookies
These cookies collect information about how visitors use our website, helping us understand which menu items are popular, which pages perform best, and how we can improve your experience.
4.3 Functionality Cookies
These cookies enhance your experience by remembering your preferences, such as your preferred language, dietary restrictions, or favorite menu items.
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests in our fresh Mexican food offerings. They may also limit the number of times you see an advertisement and help measure advertising campaign effectiveness.
5. Third-Party Cookies
We use several trusted third-party services that may place cookies on your device. These partners help us provide better service and understand our customers' preferences:
- Google Analytics: Provides insights into website usage and customer behavior patterns
Privacy Policy: https://policies.google.com/privacy - Facebook Pixel: Enables targeted advertising and conversion tracking
Privacy Policy: https://www.facebook.com/policy.php - Google Ads: Helps us show relevant advertisements to potential customers
Privacy Policy: https://policies.google.com/privacy - Hotjar: Provides heatmaps and user session recordings to improve user experience
Privacy Policy: https://www.hotjar.com/legal/policies/privacy/
6. Cookie Duration
Different cookies have different lifespans depending on their purpose:
7. How to Manage Cookies
7.1 Browser Settings
You can control cookies through your web browser settings. Here are step-by-step instructions for popular browsers:
Google Chrome:
- Click the three dots menu (⋮) in the top-right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie settings
- To delete existing cookies, click "See all cookies and site data"
- Find "costavidas.click" and click the trash icon to delete
Mozilla Firefox:
- Click the menu button (☰) in the top-right corner
- Select "Settings" or "Preferences"
- Click "Privacy & Security" on the left
- Under "Cookies and Site Data", click "Manage Data"
- Search for "costavidas.click" to manage our cookies specifically
- Use the "Clear Data" button to remove all cookies
Safari (Mac):
- In the Safari menu, click "Preferences"
- Go to the "Privacy" tab
- Click "Manage Website Data"
- Search for "costavidas.click"
- Click "Remove" to delete our cookies
- Adjust your cookie acceptance settings as needed
Microsoft Edge:
- Click the three dots menu (...) in the top-right corner
- Select "Settings"
- Click "Cookies and site permissions" on the left
- Select "Cookies and site data"
- Click "Manage and delete cookies and site data"
- Find "costavidas.click" and manage accordingly
7.2 Opt-Out Links
You can opt out of certain third-party cookies using these direct links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Ads: Facebook Ad Preferences
- Google Ads: Google Ad Settings
- Network Advertising Initiative: NAI Opt-out Tool
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie banner allowing you to accept all cookies, reject non-essential cookies, or customize your preferences. You can change these settings at any time by:
- Looking for the "Cookie Preferences" link in our website footer
- Clearing your browser data and revisiting our site
- Contacting us directly at [email protected]
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may impact your experience on our website:
- Shopping cart functionality - items may not stay in your cart
- User login and account access
- Delivery location and address saving
- Food preferences and dietary restrictions
- Order history and favorites
- Personalized menu recommendations
- Regional pricing and menu availability
- Some promotional offers and discounts
Essential cookies cannot be disabled as they are necessary for the website's core functionality, including security features that protect your personal and payment information.
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites you do not want your browsing activity tracked. Currently, there is no universally accepted standard for how to interpret DNT signals.
At Costa Vida, we respect your privacy choices. If you enable DNT in your browser, we will honor this preference for non-essential tracking cookies. However, essential cookies necessary for website functionality will still be used to ensure you can place orders and access our services securely.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through our website banner or email if changes significantly affect your privacy
- Ask for your renewed consent if required by law
We encourage you to review this policy periodically to stay informed about how we use cookies to enhance your Costa Vida experience.
11. Contact Us
If you have questions about our use of cookies, want to exercise your rights regarding cookies, or need help managing your cookie preferences, please contact us:
Costa Vida Privacy Team
Email: [email protected]
Phone: +1 860-567-0043
Address: 828 Bantam Rd, Bantam, CT 06750, USA
Business Hours: Monday-Friday, 9:00 AM - 6:00 PM EST
12. More Information
For additional information about cookies and online privacy, you may find these resources helpful:
- All About Cookies - Comprehensive guide to cookies
- About Ads - Information about online behavioral advertising
- Your Online Choices - European guide to online advertising choices
- ICO Cookies Guide - UK Information Commissioner's Office guidance
Thank you for choosing Costa Vida for your fresh Mexican food needs. We're committed to transparency about our cookie usage and protecting your privacy while delivering the best possible dining experience!
Remember: By continuing to use our website after reading this Cookie Policy, you consent to our use of cookies as described. You can change your cookie preferences at any time through your browser settings or by contacting us directly.